Informativa sulla cancellazione

Subscription policy

1. When creating an order, the Buyer may subscribe to automatically renewed mailings of the products of his choice available in the Seller's online store by checking the option "Subscription with 15% discount" (hereinafter referred to as "Subscription").

2. Products ordered as part of the subscription are discounted compared to a single order for the entire duration of the subscription (hereinafter referred to as the "price advantage"). The amount of the price advantage may not change until twelve months have elapsed from the date of the subscription, see further paragraphs 10 and 11 of this article.

3. Orders under the Subscription are sent to the Buyer once a month / two months / three months / four months according to the Buyer's preference (hereinafter referred to as "Order Frequency"). The Order Frequency is determined by the Buyer and can be changed at any time.

4. The order shall always be sent on the day which coincides numerically with the day on which the first subscription order fell (hereinafter referred to as the "order day"). The Order Day is therefore automatically determined by the Purchaser in connection with its first order, unless the Purchaser subsequently changes the date of the next Order Day itself. Changes to the Order Day may be made at any time during the Subscription Term. The first order day is considered by the Seller to be the start date of the subscription.

5. By selecting a subscription, the Buyer expressly agrees that the Seller may automatically renew the purchased subscription for the selected products at the selected order frequency, always one business day prior to the order day. The subsequent period will always have the same duration as the original period.

6. All information and data regarding the subscription, including the products ordered under the subscription, their price, start date and frequency of orders can be viewed and managed in the Customer Account (under "My Account -> Account Details -> Manage Subscription") in the online shop environment.

7. The Buyer can cancel the subscription at any time. The next upcoming subscription delivery must be cancelled at least one business day before the scheduled order day. The Buyer is always notified three days before the set order day of the possibility to change the frequency of orders, the delivery date or to modify the content of the order.

8. The Buyer represents that he/she is the owner or authorized user of a credit, debit or other payment card ("Payment Card"). Payment made by subscription will use the payment information provided at the time of the initial purchase unless the Buyer cancels or changes the original payment method.

9. If the subscription payment cannot be charged to the payment card or if the charge is refunded for any reason, periodic payment attempts will be made until the subscription payment is successfully made. In the event of cancellation of a subscription due to non-payment, the purchaser will be notified by email and asked to check payment details. The Seller reserves the right to immediately suspend the dispatch of the subscription until payment has been received.

10. The Seller undertakes not to change, i.e. to guarantee the same prices for the products that were included in the subscription on the first day of the subscription, including shipping costs and fees, for a period of twelve calendar months from the date of the subscription. After twelve months, the Seller reserves the right to update the price advantage, the prices of the products and all related fees according to the current prices in the online shop.

11. The Seller reserves the right at any time to change any of the prices, fees, price advantages charged or to introduce new or additional charges, based on changes in the prices for products or services associated with their delivery in the online shop. In the event of such changes, the Buyer will be notified in advance for the opportunity to cancel or modify the subscription in any way. This provision shall not apply to subscriptions for the first twelve months after commencement with respect to paragraph 10 of this Article.